Shipping policy

 

1. Order Processing Time

Orders are typically processed within 1–3 business days after payment is confirmed.

  • Orders placed on weekends or holidays will be processed on the next business day

  • During high-volume periods (product launches, promotions, holidays), processing times may be slightly extended

You will receive a confirmation email once your order has shipped.

2. Shipping Methods & Delivery Estimates

We offer standard shipping options at checkout. Delivery times vary based on destination and carrier.

Please note:

Shipping timelines shown at checkout are estimates, not guarantees. Actual delivery times may vary due to carrier delays, weather, or other factors outside our control.

3. Shipping Destinations

We currently ship within the United States.

If international shipping becomes available in the future, it will be clearly communicated at checkout.

If you have questions about shipping availability, please contact our support team before placing your order.

4. Shipping Costs & Taxes

Shipping costs are calculated at checkout based on order size and destination.

Applicable sales tax will be calculated at checkout in accordance with state and local tax laws.

5. Order Tracking & Delivery Issues

Once your order ships, you’ll receive a tracking number via email.

If your package appears delayed, lost, or damaged in transit, please contact us at support@youthelitelabs.com, and we’ll work with the carrier to help resolve the issue.

Please note:

  • We are not responsible for delays caused by carriers, weather, or incorrect shipping information provided at checkout

  • Orders marked as “delivered” by the carrier are considered fulfilled

6. Incorrect Address or Failed Delivery

Customers are responsible for ensuring shipping details are accurate at checkout.

If an order is returned to us due to an incorrect address or failed delivery attempt, additional shipping fees may apply to resend the order.

7. Questions or Support

If you have questions about shipping, delivery status, or an order issue, please reach out to:

📧 support@youthelitelabs.com

We typically respond within 1 business day.